Terms and Conditions

  1. Scope of Services: Sound Sanctuary offers a range of musical instruments and related accessories for sale through our retail store and online platform.

  2. Ordering and Payment: Orders placed through our website are subject to acceptance and availability. Payment must be made in full before orders are dispatched.

  3. Shipping and Delivery: We aim to fulfill orders promptly, and delivery times may vary depending on your location and product availability.

  4. Returns and Refunds: We accept returns and offer refunds or exchanges within 30 days of purchase, provided the item is in its original condition and packaging.

  5. Product Warranty: Our products are covered by manufacturer warranties, and details are provided with each item. Please contact us for warranty claims.

  6. Intellectual Property: All content on our website, including images, logos, and product descriptions, are the property of Sound Sanctuary or our suppliers and are protected by copyright laws.

  7. Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.

  8. Governing Law: These terms and conditions are governed by the laws of Canada, and any disputes will be resolved in the courts.

  9. Modification of Terms: Sound Sanctuary reserves the right to update or modify these terms and conditions at any time without prior notice.

  10. Contact Information: For questions regarding our Privacy Policy or Terms and Conditions, please contact us at +1 (390) 246-8267 or [email protected].

These documents should be reviewed and customized as per your specific business practices and legal requirements.